Hello...

My name is Laura. I am the owner of Smart Craft Designs the website, ETSY shop, and Instagram Page. My store has evolved over time to include a mix of party decor items, including cake toppers, banners, cupcake toppers, and centerpieces, as well as custom b2b solutions, such as candle dust covers, product labels, tags, and more.

I have recently started including coordinating t-shirts to match the party themes that are most popular in my Etsy shop, including monster trucks, construction, princesses, and butterflies. My tags have expanded from single or double-sided custom printed items to 3D multi-layer gift card tags that are available for nearly every holiday or type of celebration.

I started crafting as a way to make things for myself, family and friends. I enjoy learning new things, expanding my abilities, and creating projects that challenge me. I have worked in graphic design since 1998 and really enjoy how I can combine my love for crafting with my design skills.

If you would like to learn more about the products that I create or would like to discuss options for custom or personalized items, contact me directly through my email on this website OR by reaching out via my Etsy Shop or Instagram account.

Frequently Asked Questions

1. What products do you offer?
We offer a variety of handcrafted items, including custom candles, personalized labels, gift tags, event tags, cake toppers, cupcake toppers, banners, and unique packaging elements. Each product is designed with care for the customer to ensure high quality and aesthetic appeal.

2. How do I place a custom order?
To place a custom order, simply message us directly through Etsy or via email with your requirements. We’ll work with you to create a product that meets your needs, including scent, design, and packaging options.

3. Are your products made using eco-friendly materials?
Yes! Many of our materials are recycled or created using environmentally-friendly methods. We prioritize sustainability in our materials and packaging to provide eco-conscious products for our customers.

4. What is the processing time for orders?
Processing times vary depending on the product. Typically, ready-made items ship within 3-5 business days, while custom orders may take 2-4 weeks. Check individual product listings for specific details. Reorders of already custom items can ship faster.

5. Can I return or exchange my order?
Due to the custom nature of many of our products, we generally do not accept returns or exchanges. However, if there’s an issue with your order, please contact us within 7 days, and we’ll do our best to resolve it.

6. Can I collaborate with you for an event or bulk order?
Absolutely! We love working on collaborations for events such as weddings, parties, and corporate gifts. Please reach out via Etsy messages to discuss your ideas and requirements.

7. Where do you ship, and what are the shipping costs?
We ship throughout the United States - we do not do sales outside of the US. Shipping costs are calculated at checkout based on your location and order weight. Free shipping is available on select orders of $35 or more. Express shipping options are available at an added cost.

8. How can I stay updated on new products and promotions?
To stay informed about our latest products, promotions, and exclusive offers, follow our Etsy shop, follow us on Instagram, and subscribe to our newsletter.

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